Often, coaches say, they will rely on instinct. “Sometimes you have to go with your gut, trust your own eyes and what you see out there,” Malone says. And despite their battles with referees, the difficulty of the decision to challenge a call gives some coaches a deeper appreciation for the job. “We sometimes have enough time to look at the video, and my coach is sitting there like, ‘I’m not sure,’” Rivers says. “And think about it, that ref had to make that call in real time. It does make you appreciate the officiating … at least for that moment.”