But in recent calls with the Spurs’ players and staff he has been amazed at the level of hurt. “It would bring you to tears,” he says, his voice cracking. “It’s even deeper than you thought, and that’s what really made me start to think: You’re a privileged son of a bitch and you still don’t get it as much as you think you do. You gotta work harder. You gotta be more aware. You gotta be pushed and embarrassed. You’ve gotta call it out.”