Between homeschooling his kids and finding time to take online Spanish classes (“I’m trying to get better at something,” he said.), Paul has had calls almost every morning — most often union-related — and more in the afternoon. “He’s never said, ‘Can I get back to you?’ Never,” Roberts said of Paul, who will often surprise Roberts’ staff by jumping on a conference call to offer encouragement and share ideas. “Being accessible has been a godsend.”